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Privacy Policy

This Privacy Policy explains how QRGate (the “Service”), operated by PROWEB LLC, collects, uses, stores, and protects personal data of its users. By using the Service, you agree to the data practices described in this document.

1. Information We Collect

1.1. User and Company Information

  • Full name
  • Phone number
  • Email address
  • Company name and details
  • Job position and role data

1.2. System-Generated Information

  • QR code identifiers
  • Access permissions and role information
  • Check-in and check-out records (IN/OUT)
  • Timesheet and work schedule information
  • Late arrival, early leave, working-hour calculations
  • Operation timestamps and activity logs

1.3. Technical Information

  • IP address
  • Browser and device information
  • Application usage statistics
  • Session identifiers and cookies

2. How We Use the Information

Collected data is used for the following purposes:

  • Managing employee check-in/check-out operations
  • Calculating working hours and attendance records
  • Ensuring access control and security
  • Managing user permissions and roles
  • Providing technical support and service continuity
  • Conducting audits, monitoring, and incident analysis
  • Improving system performance and user experience

3. Sharing of Information

QRGate does not sell or rent any personal data.

Information may be shared only in the following cases:

  • When required by law enforcement or governmental authorities
  • With company administrators for internal management needs
  • With trusted third-party service providers (hosting, SMS gateway, infrastructure services) solely for service operation purposes
     

All third parties operate under confidentiality and data protection agreements.

4. Data Storage and Retention

  • All data is stored in compliance with the laws of the Republic of Azerbaijan.
  • Information is stored on secure servers with restricted access.
  • SSL encryption, firewalls, and security monitoring systems are applied.
  • Data is retained as long as the user account or contract is active.
  • After account deletion, data is archived for a limited period and securely removed once no longer required.

5. Cookies and Analytics

QRGate uses cookies and analytics tools to enhance user experience and improve system performance.

Users may disable cookies through browser settings, although this may affect functionality.

6. User Rights

Users have the following rights regarding their personal data:

  • Access to their data
  • Request correction or update
  • Request deletion of their account
  • Object to data processing
  • Request data portability (when technically possible)

Requests can be submitted via: [email protected]

7. Data Security

QRGate implements multiple layers of security protection, including:

  • SSL/HTTPS encryption
  • Database-level encryption
  • Role-Based Access Control (RBAC)
  • Continuous monitoring and logging
  • Regular backups and secure storage
     

8. Third-Party Services

Certain features may rely on third-party services (SMS providers, email services, hosting providers). These parties follow their own privacy policies and are responsible for their data handling procedures.

9. Changes to This Policy

PROWEB LLC reserves the right to update or modify this Privacy Policy at any time. Changes become effective upon being published within the platform.

10. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: [email protected]
Company: PROWEB LLC